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Competency Model
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Developing & Mentoring
  • Encouraging self-assessment
      Helps employees identify skill deficiencies; develops mechanisms that elicit feedback from multiple perspectives, and encourages employees to solicit feedback from others about strengths and weaknesses; mentors employees by giving specific, constructive feedback on how performance can be improved.
  • Enhancing skills on the job
      Provides opportunities for skill development on the job; plans for and seeks out developmental opportunities and stretch assignments that simultaneously develop employees and help the organization reach its goals; when appropriate, gives employees opportunities to mentor more junior employees.
  • Promoting training
      Encourages employees to attend relevant training and workshops to broaden skills; explains why training is relevant to employee's career and works with employees to identify training goals.
  • Supporting learning
      Provides support and encouragement during learning process; expresses confidence that employees will be able to learn a new procedure or skill.
  • Preparing for the future
      Anticipates future changes in work tasks due to changing economic and/or political climates and provides employees with developmental opportunities that prepare them for these changes.
  • Identifying career issues
      Provides career advice; helps employees identify career problems including lack of advancement, interpersonal conflicts and burnout; helps employees identify career paths and promotion opportunities in the organization.



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