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Problem Solving and Decision-Making
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Considering the relative costs and benefits of potential actions to choose the most appropriate one
- Identify the Problem
- Recognize the existence of a problem
- Define the problem
- Identify potential causes of the problem by analyzing its component parts
- Use all available reference systems to locate and obtain information relevant to the problem
- Recall previously learned information that is relevant to the problem.
- Communicate the Problem to Appropriate Personnel
- Use Team-Building Skills to Analyze the Problem
- Identify potential causes of the problem by analyzing its component parts
- Use all available reference systems to locate and obtain information relevant to the problem
- Recall previously learned information that is relevant to the problem
- Use Team-Building Skills to Generate Possible Solutions
- Generate a number of different approaches to problems
- Evaluate the relative merits of the various solutions
- Choose a Solution
- Decisively choose the best solution after contemplating available approaches to the problem
- Make difficult decisions even in highly ambiguous or ill-defined situations;
- Quickly choose an effective solution without assistance when appropriate.
- Implement the Solution
- Commit to a solution in a timely manner
- Develop a realistic approach for implementing the chosen solution
- Observe and evaluate the outcomes of implementing the solution to assess the need for alternative approaches and to identify lessons learned.
- Solve problems of a technological nature using logic
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