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Competency Model
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Scheduling and Coordinating
  • Arranging
      Makes arrangements (e.g. for traveling, meetings) that fulfill all requirements as efficiently and economically as possible; handles all aspects of arrangements thoroughly and completely with little or no supervision.
  • Informing
      Responds to the schedules of others affected by arrangements; informs others of arrangements, giving them complete, accurate and timely information; insures that others receive needed materials in time.
  • Verifying
      Takes steps to verify all arrangements; recognizes problems, generates effective alternatives, and takes corrective action.
  • Coordinating in distributed environments
      Coordinates schedules of colleagues, co-workers, and clients in regional locations (i.e., across time zones) to ensure that inconvenience is minimized and productivity is enhanced; leverages technology (e.g., internet, teleconference) to facilitate information sharing in distributed work environments; takes advantage of team member availability throughout business hours in multiple time zones to enhance productivity.
  • Shiftwork
      Effectively coordinates the transition of employees at the beginning and end of each work shift; disseminates crucial information in an organized manner to rapidly bring employees up to speed at the start of their shifts; ensures that employees are updated on work completed on past shifts and work that still needs to be completed.


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Leadership Competency Assessment Central Michigan University Assessment Foundation Detail...

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