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Competency Model
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Dependability and Reliability
  • Fulfilling obligations
      Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines.
  • Showing up on time
      Demonstrates regular and punctual attendance; rarely is late for meetings or appointments.
  • Attending to details
      Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies that others have missed, and takes prompt, thorough action to correct errors.
  • Complying with policies
      Follows written and verbal directions; complies with organizational rules, policies and procedures.


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