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Competency Model
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Interpersonal Skills
  • Demonstrating concern for others
      Shows sincere interest in others and their concerns, and demonstrates sensitivity to the needs and feelings of others; helps others resolve sensitive interpersonal problems as appropriate; looks for ways to help people, and pitches in to help others.
  • Demonstrating insight into behavior
      Recognizes and accurately interprets the verbal and nonverbal behavior of others; shows insight into the actions and motives of others, and recognizes when relationships with others are strained.
  • Maintaining open communication
      Maintains open lines of communication with others; encourages others to approach him/her with problems and successes; establishes a high degree of trust and credibility with others.
  • Respecting diversity
      Demonstrates sensitivity and respect for the opinions, perspectives, customs and individual differences of others; values diversity of people and ideas.
  • Working with diverse people
      Is flexible and open-minded when dealing with a wide range of people; listens to and considers others' viewpoints; works well and develops effective relationships with diverse personalities.
  • Learning about other cultures
      Takes action to learn about and understand the climate, orientation, needs, and values of other groups, organizations, or cultures.
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Competency-Based Assessment System New Hampshire Department of Education Skill Standard Foundation Detail...
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Massachusetts Work-Based Learning Plan Massachusetts Department of Education Assessment Foundation Detail...

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